Privacy Policy

Privacy Policy for Symonds and Greenaway UK Estate Agency

Effective Date: [15-01-2024]

1. Introduction
   Symonds and Greenaway (“we,” “us,” or “our”) are dedicated to safeguarding the privacy and security of your personal information. This Privacy Policy outlines our practices in collecting, using, disclosing, and protecting your personal data when you access our website and utilize our services. Your use of our website or services indicates your agreement to the terms of this Privacy Policy.

2. Information We Collect

   2.1 Personal Information

   We may gather personal information from you when you interact with our website or services. This includes, but is not limited to:

   • Name
   • Contact details (e.g., email address, phone number, postal address)
   • Property specifications and preferences
   • Financial details pertinent to property transactions
   • Other information you voluntarily submit
     
     

   2.2 Automatically Collected Information

   When visiting our website, certain information about your device may be automatically collected, such as IP address, browser type, and operating system. We also gather data on your website activity, like pages viewed and visit timings.
   
   

3. How We Use Your Information

   For service provision, communication, service improvement, and legal compliance, we utilise the information collected. This includes using personal data to facilitate real estate transactions, communicate updates and offers, enhance our services, and adhere to legal requirements.
   
   

4. Sharing Your Information

   We may share your personal data with third parties in contexts like service provision assistance, legal compliance, and business transactions (e.g., mergers or acquisitions).
   
   

5. Your Rights and Choices

   This includes rights to access, correct, request data portability, withdraw consent, and request deletion of your personal information. Details on how to exercise these rights are provided.
   
   

6. Security

   We implement reasonable safeguards to protect your personal information but acknowledge that no system is entirely secure.
   
   

7. Retention

   Your personal information is retained as necessary for the purposes collected or as required by law.
   
   

8. Cookies and Tracking Technologies

   Our use of cookies and similar technologies for website usage tracking is outlined, with information on managing preferences.
   
   

9. Contact Us

   For queries or concerns regarding this Privacy Policy or personal data, our contact information is provided.
   
   

10. Changes to this Privacy Policy

Notices of updates to this Privacy Policy will be posted on our website, and your continued use of our services post-update signifies agreement to the revised policy.